981 Privacy Policy – User Information Protection
This Privacy Policy explains how the 981 platform collects, stores, uses, and protects the personal information of users in Malaysia. We are committed to maintaining your trust.
Last updated: 2026. By using the 981 platform, you agree to the privacy policy set out here.
Information We Collect
When you register and use the 981 platform, we collect several types of information to ensure our services function properly and securely. This information is organised into the following key categories:
Account Information
This includes your username, password (stored in encrypted form), email address, Malaysian phone number, and date of birth. This information is required to verify your identity and enable access to the platform's services.
Device & Browser Information
We collect technical data such as device type, operating system, browser type, IP address, and language settings. This data is used to optimise the user experience and ensure the platform functions correctly across all devices.
Payment Information
To process deposits and withdrawals in Malaysian Ringgit (RM / MYR), we retain transaction records including the payment method used (FPX, Touch 'n Go eWallet), transaction amount, and transaction time. We do not store your full bank account details directly in our systems.
Usage Data
We record in-platform activity such as games played, pages visited, session duration, and general usage patterns. This data helps us improve service quality and deliver a more relevant experience to users.
How We Use Your Information
Information collected by the 981 platform is used for clearly defined and limited purposes. We do not use your data for purposes beyond the scope stated here without your consent.
- Account management: Verifying your identity, processing logins, and maintaining the security of your account.
- Transaction processing: Managing RM deposits and withdrawals accurately and securely.
- Platform improvements: Analysing usage patterns to improve the interface, performance, and relevance of game offerings.
- Service communications: Sending important notifications related to your account, transactions, or policy changes.
- Legal compliance: Meeting applicable legal and regulatory requirements, including fraud prevention and anti-money laundering measures.
- Platform security: Detecting and preventing suspicious or unauthorised activity that could affect other users.
981 does not sell or rent users' personal data to third parties for marketing purposes.
Data Storage, Security & Information Sharing
Storage & Security
All user data collected by 981 is stored on servers protected by industry-standard security measures. We use SSL encryption to safeguard data in transit, and strict access controls to prevent unauthorised access to stored data.
User data is retained for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. When data is no longer needed, it will be securely deleted.
Third-Party Sharing
981 does not share users' personal information with third parties except in the following circumstances:
- Authorised payment processors to securely handle your RM transactions.
- Technical service providers that support platform operations, bound by strict confidentiality agreements.
- Legal authorities or regulators where required by applicable Malaysian law.
User Rights, Policy Changes & How to Contact Us
Your Rights as a User
As a user of the 981 platform, you have the following rights regarding your personal information:
- Access rights: You may request a copy of the personal information we hold about you.
- Right to rectification: If your information is inaccurate or outdated, you have the right to request a correction. Basic profile details can be updated directly through your account settings.
- Right to erasure: Under certain circumstances, you may request the deletion of your personal data, subject to applicable legal retention requirements.
- Right to object: You may object to the processing of your data for specific purposes by contacting our support team.
Privacy Policy Updates
981 reserves the right to update this Privacy Policy from time to time. Users will be notified of any material changes. Continued use of the platform after such changes are published constitutes acceptance of the updated policy.
Contact Our Support
If you have any questions, concerns, or requests relating to this Privacy Policy, please contact the 981 support team by email at: [email protected]. For further information, you may also read our Terms & Conditions or browse the FAQ us.
Your Data Is Safe With Us
The 981 platform prioritises the security and privacy of Malaysian users. Register your account with confidence, or check our FAQ for more information.